Userwise

Userwise is an AI-powered tool that makes it easier and more efficient to manage customer interactions. The tool’s primary function is to collect, analyze, and optimize customer feedback with the goal of increasing customer satisfaction and enabling data-driven decision-making in businesses. Sentiment analysis, summarization, categorization, and pain-point detection are some of Userwise’s key features. In its sentiment analysis feature, the AI determines whether feedback is positive, negative, or neutral. Userwise’s summarization feature condenses lengthy feedback into concise summaries, saving time while providing valuable insights. Through its categorization feature, the tool also organizes and manages feedback efficiently.