CoSupport AI is an all-in-one platform that automates customer service by creating custom AI agents to handle chats, emails, and social media inquiries around the clock. Businesses set it up in minutes by connecting their knowledge base, CRM, or helpdesk tools, then test and launch without needing tech experts. It resolves up to 90% of repetitive questions like order tracking or FAQs, freeing your team for tougher issues while cutting costs and boosting satisfaction.
Key Features
- Custom AI Models: Tailor tone, behavior, and logic to match your brand – from friendly support to sales-focused chats.
- No-Hallucination Responses: Patented tech ensures 99% accurate, fact-based answers grounded in your data, no made-up info.
- Omnichannel & Multilingual: Works across chat, email, social in 40+ languages with seamless integrations like Zendesk, Slack, Shopify.
- Easy 4-Step Setup: Choose use case, connect data, test simulations, and launch – all self-service in under 10 minutes.
Use Cases
- Automate routine e-commerce queries like “Where’s my order?” or returns, slashing ticket volume by 70-80% for shops.
- Boost sales support by answering pre-sales questions, recommending products, and qualifying leads 24/7.
- Help internal teams with HR onboarding, policy questions, or data insights via Slack/Teams for faster decisions.
