Quack is an AI-powered all-in-one support solution designed for fast-growing software companies to scale their customer support operations efficiently without hiring more agents. It integrates seamlessly with existing support platforms and uses AI to keep knowledge bases, agent training, and quality assurance automatically updated, adapting instantly to product changes.
Key Features
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Autonomous AI Brain that syncs changes like new features or policies across the entire support system automatically
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AI-powered chatbot offering natural, accurate, and instant customer conversations without rigid scripts
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Agent Co-Pilot providing support agents with context and insights for enhanced customer service
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Seamless integration with existing ticketing systems and support tools for quick setup and invisible customer experience
Use Cases
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Reducing support ticket overload by automating common queries and updates
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Keeping support teams aligned and trained automatically with product changes
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Enhancing customer satisfaction with fast, accurate AI-driven responses
